Technical Support

SUPPORT

OUR OFFICE

Putting it simply, our customer service helps our customers solve problems and find solutions, teaching them how to use or install our products and answering questions they may have. The definition is in the name of the concept - customer service is about serving the needs of customers. Providing customer service to our clients is a very important sector of our activities, and we strictly insist on comprehensive support to all our customers providing reassurance of their purchase.

Εάν έχετε ήδη αγοράσει κάποια προϊόντα ή σκοπεύετε να πραγματοποιήσετε μελλοντικά μια αγορά, επικοινωνήστε μαζί μας να σας λύσουμε τυχόν απορίες, να σας κατατοπίσουμε σχετικά με τα υλικά που χρειάζεστε για το καλύτερο αποτέλεσμα στο σπίτι σας όπως για την ποιότητα των υλικών, την ποσότητα, τα υλικά κατασκευής, την τοποθέτηση και λειτουργία, την αντοχή κτλ.

For our representatives who have already purchased gutter machines or even for those who wish to acquire a new gutter machine from us, we can provide a full coverage of technical details (adjustments and repairs) and also provide you with free service for your machinery.

At the same time, we will provide technical support to other machinery that has been purchased from third parties regardless the model, make and year of manufacture. The charge arises depending on any adjustments or repairs that may be needed.

Experience and the necessary knowledge needed for the service of machinery, is gathered from our participation of several seminars’ technical analysis for various models of gutter machinery and continue to receive feedback for new applications.

Owners of gutter machines regardless the type, model or year that do not have the appropriate technical knowledge may cause malfunction to their machinery or even provoke danger to themselves.

For questions regarding gutter machinery, please contact us.

We specialise in the following machine brands